Development & QA · Beaverton, Oregon
We are looking for a passionate and well-rounded UX Designer to join the Product Design Team at Nvoicepay. Our ideal candidate has at least 5 years experience in User Experience, Interaction, and Visual Design in software. Experience with wireframing, research tools, and the ability to present design work and accept feedback is a must. Fintech design is a bonus! Candidates should be very comfortable with tools such as Adobe CS, XD and Zeplin. The ability to see a product from conception to final design is key, and work on multiple projects at a time. This role requires exceptional communication and analytical skills, and a high level of detail orientation and follow-through.
Conduct research to make informed design decisions based on internal and external customers
Prepare customer analyses based on our demographic research and transactions
Create easy to comprehend wireframes and pattern libraries
Create beautiful visual designs from wireframes using existing design patterns
Coordinate with developers, product managers & design team on a number of projects
Track usability goals and prepare reports for senior management
Develop mockups for our development and design team
Conduct usability tests and actively participate in our Product Design and Innovation Labs
Be on top of the best tools of the trade
Always advocate for our customers to create the best possible user experience!
EDUCATION AND EXPERIENCE
Bachelor’s degree in arts and/or equivalent work experience required. Certificate in UX Design or research is a plus!
5+ years of UX Design experience, preferably within a financial technology environment.
Advanced computer skills and expert-level proficiency with Microsoft Office and product management tools.
KNOWLEDGE, SKILLS & ABILITIES
Leadership — Ability to effectively engage, influence, and motivate a team through positive example, development, and communication. The ability to delegate responsibility and work to others and coach them to develop their capabilities, provide feedback, share information, manage performance, set goals, motivate team, and address performance problems.
Idea Fluency and Originality/ Problem Solving — Exceptional problem-solving skills with ability to identify and drive win-win solutions. The ability to come up with several ideas about a topic. The ability to combine pieces of information to form general rules or conclusions. The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Adjusting actions in relation to others’ actions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Technology— Knowledge of computer hardware and software, including applications and data-driven tools. Ability to learn Nvoicepay’s systems and software quickly.
Business Acumen — Applicable understanding of how business goals and objectives are achieved. Use of sound business judgement in making recommendations and decisions. Ability to predict outcomes from customer, supplier, and competitive perspectives.
Analytical Thinking — Ability to use critical thinking and problem-solving skills to find a solution or complete an exercise. Being able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and talking to others to convey information effectively. The ability to communicate information and ideas in speaking so others will understand. Demonstrated success in building strategic customer relationships.
Writing — Communicating effectively in writing as appropriate for the needs of the audience. The ability to communicate information and ideas and understand how ideas are presented in writing.
Critical Thinking and Persuasion— Using logic and reasoning to recognize details of situations, identify solutions, conclusions or approaches to problems. Persuading others to change their minds or behavior or to try new approaches. The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Active Listening and Speaking— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Verbally communicating with others to convey information and procedures effectively in a concise but detailed format.
People and Inclusion — Always striving to drive our business forward by positive and direct communication, collaboration, respect, acceptance, and professionalism. Understanding how to give and receive feedback, manage conflict positively, and work productively with others to solve problems.
WORK SCOPE AND CONTEXT
Job is focused on broad area of business and strategy with focus on innovation and development; job affects many other job roles. Must work with operational timeframes and deadlines but be flexible to changing priorities. Responsible for ensuring goals for productivity, efficiency and practices are established, modified, met, and updated as needed.
Decisions are made within scope of knowledge, are strategic in nature, and are used to create guidelines and workflows for others. Decisions affect multiple departments.
Work affects flow, information, process, decisions and strategy of others.
Contacts are made both inside and outside the organization. Internal contacts include mainly the Engineering, Sales, and Marketing teams. External contacts include current and potential customers, suppliers, and partners.
Position requires regular contact with others – in meetings, by phone or by email. Interactions focus on problem solving, customer service, management and information exchange. Interactions are initiated both phone or email and focus on inbound/outbound contact. Headsets are used regularly for phone work.
Information exchange will include confidential or sensitive information. Accuracy, leadership, compliance, management, and planning are primary objectives of this position.
Normal office working conditions. Work requires regular sitting/standing at a desk, working with a computer and a telephone. Job may require hours that exceed 8 hours per day and 40 hours per week.
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Development & QA
salary and benefits (likely hiring range – ($80-100k)
submit a resume & portfolio after reviewing the job posting.