Operations & Personnel Officer

The position provides technical and administrative support to the functions of the office of the dean: budget, operations, development and academic. The position also staffs the front desk of the office.

Provides front office reception duties with high degree of professionalism and customer service. Responds to a wide-variety of student, donor and public /community inquiries in person, on the phone and via email. Generate Word, Excel and Google documents. Provide graphic design support. Process correspondences to donors and students. Maintain/update FPA’s main website as assigned. Assist in production and distribution of quarterly events calendar. Support FPA planning and execution of events (invitation, signage, RSVP, name tags, staffing) and post-event tasks. Clerical tasks include filing, campus errands, mail sorting, photocopying, ordering supplies, inputting invoices.


Must have excellent computer skills including Adobe Creative Suite, Microsoft Office, InDesign, basic HTML and other web management platforms such as Drupal and phot0-editing. Graphic design skills/experience a plus. Database experience a plus. Must be able to maintain confidentiality as it relates to all areas of operation with a priority on protecting the privacy of students and donors. Must be able to multi-task and thrive in a busy environment while maintaining professionalism and a positive attitude. Must have strong written and oral communication skills and use those skills to provide excellent customer service to our many visitors/contacts. MUST maintain a reliable work schedule to ensure consistent front office coverage.

Work schedule – maximum 20 hours/week – for the Fall term is M-TH 8:00am-12:30pm and Friday 8:00am-5:00pm.